The Americans with Disabilities Act (ADA) requires companies work individually with employees with disabilities to provide them with the necessary and reasonable accommodations to do their jobs. Inflexible disability leave policies that fail to assess the employee’s individual needs can lead to company risk.
What do you do if an employee reports a disability? The first step is to begin the interactive process in a timely manner. The interactive process must start when an employee request an accommodation or the need for an accommodation is apparent. Below are some tips for an effective interactive process.